These Terms and Conditions govern your use of Ganisoko, including posting, browsing, purchasing products or services, and any other use of the website Ganisoko. By accessing or using the Site, you agree to these Terms and Conditions. If you do not agree with any of these Terms, please do not use the Site.
1. Introduction
- Purpose: Introduces the website and services.
- Eligibility: Users must be at least 18 years old.
2. Accounts and Registration
- Account Creation: Accurate details are required for registration.
- Account Security: Users are responsible for their credentials.
- Account Termination: Ganisoko reserves rights for violations.
3. Products and Services
- Product Descriptions: The provided photos, videos, and descriptions of products and services on the website are not guaranteed to be 100% accurate.
- Pricing and Availability: All prices are listed in national currency. Ganisoko does not have the right to change prices or discontinue products. Availability is subject to change.
- Order Acceptance: Orders placed on the website are subject to acceptance, confirmed by an order confirmation email. We may refuse or cancel an order at our discretion.
4. Payments
- Accepted Payment Methods: We accept payments via MomoPay,Visa,PESA,Paypal etc
- Payment Processing: Payments are processed through secure payment gateways. You agree to provide valid payment information, and we are not responsible for any errors or delays in processing payments.
- Taxes: You are responsible for any applicable taxes related to your purchase.
6. Returns and Refunds
- Return Policy: We accept returns within 2 days from the date of delivery. To initiate a return, please contact our customer service team at +250788267719.
- Refunds: Refunds will be processed to the original payment method once the returned item is received and inspected.
7. User Responsibilities
- Lawful Use: Use the Site for lawful purposes only and do not engage in illegal activities.
- Prohibited Activities:
- Transmitting harmful content, viruses, or malware.
- Engaging in fraudulent or deceptive activity.
- Accessing parts of the Site not intended for public use.
- Content Submission: Do not post defamatory, offensive, or illegal content.